Which is an example of discrimination in the provision of services?

Profiling someone based on race or skin tone is a clear example of discrimination in the provision of services. This behavior involves treating individuals differently based on inherent characteristics such as race or ethnicity rather than on the basis of their actions or circumstances. Discrimination undermines the principle of equality and fairness, as it leads to unequal treatment of individuals who may be equally qualified or deserving of the same level of service. In a service context, this could manifest as unjustly denying service to certain groups or providing them with a lesser quality of service solely due to their race or skin tone, which is not only unethical but often illegal.

In contrast, providing the same service to everyone reflects equitable treatment and does not involve discrimination. Offering services only during specific hours is generally a standard business practice meant to manage operations rather than an act of discrimination. Similarly, asking for identification from all customers is a measure aimed at security and verification, and it does not single out any group based on characteristics like race or ethnicity, thus maintaining fairness in service provision.