What should security personnel avoid when documenting incidents?

In incident documentation, it is essential for security personnel to maintain impartiality and objectivity. Personal opinions about the event can introduce bias and subjectivity, which detracts from the credibility and reliability of the report. Documentation should be a clear, factual account of events as they transpired, based on observable behaviors and evidence rather than an individual's interpretation or beliefs.

When security personnel include personal opinions, it can lead to misunderstandings or misrepresentation of the facts, which might have legal or procedural consequences. Therefore, maintaining a focus on factual information, summaries of the situation, and witness testimonies is critical for ensuring that the documentation serves as a reliable record of the incident. This approach enhances the overall integrity of the security reporting process and ensures that the documentation can effectively inform future actions or investigations.